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#Ledger.com/Start®| Getting Started — Ledger Support™
In today’s digital economy, cryptocurrency security is more important than ever. As digital assets continue to gain adoption, so do the risks associated with storing them online. Hacks, phishing attacks, malware, and exchange failures have led many users to lose control of their funds. This is where hardware wallets come into play. Ledger is one of the most trusted names in crypto security, and Ledger.com/Start® is the official gateway for setting up and securing your Ledger hardware wallet.
This guide will walk you through everything you need to know about getting started with Ledger, understanding its features, setting up your device safely, and following best practices recommended by Ledger Support™.
Understanding Ledger and Hardware Wallets
A hardware wallet is a physical device designed to securely store your private keys offline. Unlike software wallets or exchange wallets, a hardware wallet isolates sensitive information from internet-connected devices, dramatically reducing the risk of cyberattacks.
Ledger hardware wallets use a Secure Element chip, similar to the technology used in passports and credit cards. This chip ensures that private keys never leave the device, even when connected to a computer or smartphone.
Ledger offers several devices, including:
Ledger Nano S Plus
Ledger Nano X
Ledger Stax
All Ledger devices are supported through Ledger Live, the official companion application.
Why Use Ledger.com/Start®
Ledger.com/Start® is the only official website for initializing your Ledger device. It ensures:
You download the authentic Ledger Live software
You follow verified setup instructions
You avoid counterfeit apps or phishing websites
You access official Ledger Support™ resources
Using unofficial links or third-party guides can expose you to serious security risks. Ledger strongly recommends that users always begin their setup through Ledger.com/Start®.
Unboxing and Verifying Your Ledger Device
When you receive your Ledger device, the first step is to inspect the packaging. Ledger devices do not come pre-configured. If your device already has a PIN or recovery phrase set, do not use it.
Inside the box, you should find:
The Ledger hardware wallet
A USB cable
Recovery phrase sheets
Instructions and documentation
Ledger devices are designed so that tampering is detectable during setup. Ledger Live will verify the authenticity of your device during initialization.
Downloading and Installing Ledger Live
Ledger Live is the official application used to manage your crypto assets. It allows you to:
Set up your Ledger device
Install and manage apps for different cryptocurrencies
Send and receive crypto securely
Monitor your portfolio
Update device firmware
To install Ledger Live:
Visit Ledger.com/Start®
Choose your Ledger device model
Download Ledger Live for your operating system (Windows, macOS, Linux, Android, or iOS)
Follow the installation instructions
Always ensure you download Ledger Live directly from the official Ledger website.
Setting Up Your Ledger Device
Once Ledger Live is installed, you can begin setting up your device.
Step 1: Power On the Device
Connect your Ledger device to your computer or smartphone using the provided cable. Follow the on-screen instructions.
Step 2: Choose “Set Up as New Device”
If this is your first time using the device, select the option to set it up as a new device.
Step 3: Create a PIN Code
You will be prompted to create a PIN code. This PIN protects your device from unauthorized access. Choose a PIN that is difficult to guess and never share it.
Step 4: Write Down Your Recovery Phrase
The recovery phrase (also called a seed phrase) consists of 24 words generated by your device. This phrase is the master key to your crypto assets.
Important rules:
Write the words down in the exact order
Never take photos or store the phrase digitally
Never share the phrase with anyone
Store it in a secure, offline location
Ledger Support™ will never ask for your recovery phrase.
Verifying Your Recovery Phrase
After writing down the recovery phrase, your Ledger device will ask you to confirm it by selecting the correct words in order. This step ensures that you have recorded it accurately.
This recovery phrase is essential. If your device is lost, damaged, or stolen, you can restore your funds on another Ledger device using this phrase.
Installing Crypto Apps on Your Ledger
Ledger devices support thousands of cryptocurrencies, but each asset requires a dedicated app installed on the device.
Using Ledger Live:
Navigate to the “My Ledger” section
Allow access on your Ledger device
Install the apps for the cryptocurrencies you want to manage
You can uninstall and reinstall apps without losing your funds, as your private keys remain securely stored.
Adding Accounts and Managing Assets
After installing crypto apps, you can add accounts in Ledger Live. Accounts allow you to view balances, send and receive funds, and track transaction history.
To add an account:
Open Ledger Live
Go to the “Accounts” section
Select “Add account”
Choose the cryptocurrency
Open the corresponding app on your Ledger device
Ledger Live will synchronize your account and display your balance.
Sending and Receiving Cryptocurrency
Receiving crypto is simple:
Select the account
Click “Receive”
Verify the address on your Ledger device screen
Share the address with the sender
Always confirm the address on the device itself to prevent address manipulation malware.
Sending crypto requires:
Entering the recipient’s address
Choosing the amount and fees
Confirming the transaction on your Ledger device
Transactions cannot be completed without physical confirmation on the device, adding an extra layer of security.
Keeping Your Ledger Secure
Ledger Support™ emphasizes security best practices to protect your assets:
Never share your recovery phrase
Beware of phishing emails and fake websites
Bookmark Ledger.com/Start® for future use
Keep your Ledger Live app updated
Update device firmware when prompted
Do not trust messages claiming your assets are compromised
Ledger will never contact you asking for sensitive information.
Firmware Updates and Maintenance
Firmware updates improve security and add new features. Ledger Live will notify you when an update is available.
Before updating:
Ensure your recovery phrase is safely stored
Follow instructions in Ledger Live
Do not disconnect the device during the update
Regular maintenance ensures your device remains secure and compatible with the latest blockchain developments.
What to Do If You Lose Your Ledger Device
Losing your device does not mean losing your crypto, as long as your recovery phrase is safe.
To restore access:
Purchase a new Ledger device
Choose “Restore from recovery phrase”
Enter the 24 words exactly as written
Set a new PIN
Your balances will reappear once accounts are synchronized.
Accessing Ledger Support™
Ledger Support™ offers multiple resources:
Help Center articles
Setup guides
Troubleshooting documentation
Community knowledge base
Always access support through the official Ledger website. Avoid unofficial support channels on social media or messaging apps.
Common Mistakes to Avoid
New users often make avoidable mistakes, including:
Storing recovery phrases digitally
Falling for phishing scams
Skipping address verification on the device
Using unofficial software
Sharing screenshots of wallet details
Understanding these risks is key to long-term security.
Final Thoughts
Ledger.com/Start® | Getting Started — Ledger Support™ is your trusted entry point into secure crypto ownership. By following official setup steps, using Ledger Live, and adhering to best security practices, you take full control of your digital assets.
Ledger empowers users to be their own bank while maintaining institutional-grade security. Whether you are new to cryptocurrency or an experienced investor, setting up your Ledger device correctly is one of the most important steps you can take.
By prioritizing security, staying informed, and using official resources, you can confidently manage your crypto assets and protect them for years to come.
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